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Metro Mothers Network

Privacy Policy


At Metro Mothers Network, protecting your privacy is important to us. We are committed to respecting your privacy and will never share or sell any of the information you provided us with anyone else. The personal information that you provide us will be treated with the utmost respect and in accordance with this Privacy Policy. If you have any questions about our privacy promise to you, please contact us at [email protected].

This Privacy policy sets forth the data collection and usage policies and practices that apply to Metro Mothers Network. By creating an account on the website or by registering with Metro Mothers Network, you consent to the policies and practices described in this Privacy Policy.

Our Privacy Policy

The purpose of this Privacy Policy is to inform you about Metro Mothers Network’s practices relating to the collection, use, disclosure and protection of personal information that may be provided through access to or use of our website, programs and publications, or that may otherwise be collected by us.  BY REGISTERING TO OUR ONLINE FORUM, PARTICIPATING IN OUR PROGRAMS OR USING OUR WEBSITE (, YOU CONSENT TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL INFORMATION (AS DEFINED BELOW) IN ACCORDANCE WITH THE FOLLOWING TERMS AND CONDITIONS OR REQUIRED BY LAW.

If you provide us with personal information of another individual, you represent that you have all necessary authority and/or have obtained all necessary consents from such individual to enable us to collect, use and disclose such personal information for the purposes set forth in this Privacy Policy.

This Privacy Policy also explains how you can contact us if you have a question about, want to make a change to or want to delete any personal information that Metro Mothers Network may be maintaining about you.  We strongly recommend that you take the time to read this Privacy Policy and retain it for future reference.

Collection of Personal Information

For the purpose of this Privacy Policy, and in accordance with Canadian privacy legislation, “personal information” is generally defined as information about an identifiable individual, or information that allows an individual to be identified. 

Metro Mother Network collect personal information that you provide: (a) when you visit the online forum; (b) fill out a survey or questionnaire; or (c) contact Metro Mother Network (by email or otherwise).

The personal information collected by Metro Mothers Network upon registration to our programs or to our online forum may include your name, contact information and email address. We may also conduct online surveys that you will be given the ability to participate in on an opt-in basis. If you contact Metro Mothers Network either by mail or email, we may keep a record of your correspondence as well as any response we send you. From time to time, we may ask you to provide us with more detailed information regarding your interests in order to serve you better and understand what topics may be of interest to you. 

It will be entirely up to you as to whether you choose to share this information with us. 

Please remember that if you post any of your personal information in public areas of Metro Mothers Network (online forums, newsletters, publications), such information may be collected and used by others over whom Metro Mothers Network has no control. We are not responsible for the use made by third parties of information you post or otherwise make available in public areas.

No part of this website may be reproduced in any form, or referred to in any other publication without express written consent of Metro Mothers Network. Any links to other Internet sites ("hyperlinks") are included as a convenience for our visitors. Metro Mothers Network assumes no liability for the content or the presentation of linked sites.

Children’s Privacy

We believe that Metro Mothers Network content does not appeal directly to children of 13 years old or less. We do not knowingly direct our advertising at children under the age of 13, except as permitted by law. We ask that children under the age of 13 do not submit any personal information to us.  If you are under the age of 13, you may only use this Site in conjunction with and under the supervision of your parents or guardians. 

If Metro Mothers Network learns that a child under the age of 13 has submitted personal information, in contravention of these measures, it will take all reasonable measures to delete such information from its databases and to not use such information for any purpose (except where necessary to protect the safety of the child or others, or as required by law). We encourage parents of children under the age of 13 to regularly check and monitor their children's use of e-mail and websites.


When you visit our website, we place a text file called a “cookie” in the browser directory of your computer’s hard drive.  A cookie contains a unique identification number that is used to identify your computer browser, but not you, to our computers each time you visit the website. This cookie collect information that is not personally identifiable, such as the type of Internet browser and operating system you use, the domain name of the website from which you came, number of visits, and average time spent on our website and pages viewed.  The cookie cannot be read by any website other than the one that set up the cookies. This cookie cannot be used to collect data from your hard drive, obtain your email address or personal identifying information about you. Cookies are not used to run programs or delivery viruses to your computer.

In addition to the purposes identified in this Privacy Policy, Metro Mothers Network may use cookie information to measure the use of our websites and to improve the functionality and content of our website. Aggregate, but not individual, cookie and tracking information may be shared with third parties and is used to help us measure the number of visits, average time spent, page views and other statistics relating to our Web site.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page (for example, a cookie helps us to recall your specific information such as user name, password and preferences.

You may have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline all cookies if you prefer. Alternatively, you may be able to modify your browser setting to notify you each time you receive new cookies and permit you to accept or decline cookies on an individual basis. If you choose to decline cookies, however, that may hinder performance and negatively impact your experience on the website.

How We Use Your Personal Information

We may use your contact information in order to send you e-mail or other communications regarding updates and changes at Metro Mothers Network which may be of interest to you.

We may use your personal information to detect and protect Metro Mothers Network and third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to comply with Metro Mothers Network’s audit requirements, policies and contractual obligations. This includes exchanging information with other companies and organizations for fraud protection, credit risk reduction, debt collection, insurance coverage and in the course of investigating and resolving disputes and litigation.

We may also use your personal information to understand your needs and preferences, including to contact and communicate with you and to conduct surveys, research and evaluations; and for any other purpose we may indicate to you from time to time.

We have an area where you can submit feedback. Any feedback you submit in this area becomes our property, and we can use such feedback for marketing purposes or to contact you for further information.

When We Disclose Your Personal Information

Except with your consent, we will not license, sell or trade your personal information to or with others except as permitted by this Privacy Policy or with your consent.

Metro Mother Network may share personal information with third parties engaged to assist us in providing services (including but not limited to software development, website development, website maintenance and hosting, data processing and storage, advertising, document management and office administration, and auditors and professional advisors) to you or to carry out one or more of the purposes described above.  These service providers are prohibited from using your personal information for any purpose other than to provide this assistance and are required to protect personal information disclosed by Metro Mother Network and to comply with the general privacy principles describes in this Privacy Policy.

Metro Mother Network reserves the right to disclose personal information to a third party if a law, regulation, search warrant, subpoena or court order legally requires or authorizes us to do so.

We may also aggregate statistics that we gather about our members, traffic patterns, and services and provide these statistics to third parties; however, when we do, these statistics will not include any personal information that identifies individuals.

While we believe our security measures are reasonable and appropriate to protect your information from unauthorized access, use, alteration or disclosure, we cannot guarantee that unauthorized access will not be obtained by persons who defeat these measures for improper purposes.

Updating Your Information

You have the right to demand that your personal information be deleted from Metro Mothers Network. You may review, correct, update or change your Account Profile on the online forum at any time by simply logging into your account and editing it with the options provided. You can request that your online forum account be deleted by contacting .

Knowledge and Consent

Metro Mother Network COLLECTS PERSONAL INFORMATION ABOUT YOU ONLY WHEN YOU VOLUNTARILY PROVIDE IT.  Typically, we will seek consent for the use or disclosure of your personal information at the time of collection.  In certain circumstances, consent may be sought after the information has been collected but before use (for example, when we want to use information for a purpose not previously identified).

The form of consent that we seek, including whether it is express or implied, will largely depend on the sensitivity of the personal information and the reasonable expectations of the individual in the circumstances. 

You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.  If you wish to withdraw your consent at any time, please contact us at [email protected]. Your personal information may be retained in the database to ensure that we honour your privacy requests to opt-out of certain communications, for record keeping purposes, for internal research and analysis, and the other purposes described in this Privacy Policy.

We will not require you to consent to the collection, use or disclosure of information beyond that required to fulfill the explicitly specified and legitimate purposes for which the information is being provided.

Use or Disclosure for Marketing, Advertising and Sponsorship Purposes

We may also use (but will not disclose) your personal information to promote and market additional goods, services and special offers from us, our sponsors, including by means of direct marketing.  To ensure advertisers understand who our subscribers are and what they are interested in, we will compile your information and create general profiles of our subscribers’ demographic information and interests.  However, we will never share any PERSONALLY IDENTIFIABLE information with our advertisers or sponsors. 

How We Protect Your Personal Information.

Metro Mothers Network makes all reasonable efforts to ensure that personal information collected from you is protected against loss, unauthorized access, use, alteration or disclosure.  This protection applies in relation to information stored in both electronic and hard copy form. 

It is Metro Mothers Network’s policy to give access to personal information only to those employees who require it to carry out the responsibilities of their jobs or to other such third parties with similar designated responsibilities and who are subject to contractual confidentiality restrictions with Metro Mothers Network.

We instruct our employees with access to your information that it is to be used only in adherence with the principles set forth in this Privacy Policy. Employees who misuse customer information are subject to disciplinary action.

However, we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes

Links to Third-Party Sites

The website offers links to other third-party websites for your convenience. Metro Mothers Network is not responsible for the privacy policies or practices of other Web sites to which you choose to link from the website and is not responsible for how such third parties collect, use or disclose your personal information. You should be aware that operators of linked websites may also collect your personal information (including information generated through the use of cookies) when you link to their websites so it is important to familiarize yourself with their privacy policies, which may differ from ours, before providing them with your personal information. 

Metro Mothers Network cannot be held liable for your use of such third-party websites. 

Retention of Your Personal Information

Metro Mothers Network retains your personal information for as long as necessary to fulfill the purpose(s) for which it was collected and to comply with applicable laws.  When that need has ended, your personal information will be removed from our system and destroyed in a manner that ensures your security.

Control Of Your Personal Information

At Metro Mothers Network, you will be able to maintain control over how we use your personal information.  You will always have the option to instruct us not to use your name, e-mail, postal code, etc. beyond providing you with the service or information you requested. 

Changes to our Privacy Policy

Metro Mothers Network reserves the right to modify this Privacy Policy at anytime without notice. The Privacy Policy posted at any time or from time to time via this Site shall be deemed to be the Privacy Policy then in effect. If Metro Mothers Network decides to change the Privacy Policy, we will post those changes so that you will always know what information we gather, how we might use that information, and to whom we will disclose it.

If at any time, you have questions or concerns about Metro Mothers Network Privacy Policy, please feel free to email us at .

Access to, Correcting or Updating Your Information

If you request access to your personal information, subject to certain exceptions, Metro Mothers Network will inform you of the existence, use and disclosure of your personal information and will provide you with a summary of that information.  If Metro Mothers Network determines not to provide you access to your personal information, we will provide an explanation.

You can help us maintain the accuracy of your personal information by notifying us of any changes to this information.  You may contact Metro Mothers Network in any one of the following ways to request access to or correction or update of your personal information:
Mail: 50 Melrose Avenue, Toronto, ON M5M 1Y5
416-487-MUMS [6867]

Contacting Us

If you have any questions about Metro Mothers Network’s Privacy Policy or if you have reason to believe that Metro Mothers Network may have failed to adhere to this Privacy Policy, you may contact us at or call us at 416-487-MUMS [6867].

This Privacy Policy is intended to comply with the provisions of the Personal Information Protection and Electronic Documents Act (Canada).

Disclaimer of Liability

Under no circumstances shall Metro Mothers Network be liable for any damages including, but not limited to, special, incidental, consequential or exemplary damages, that result from the use of the information or materials posted to or collected as a result of the user accessing web site.

Effective date of Privacy Policy (last revision): September 27, 2006

Metro Mothers Network PRIVACY POLICY as of September 27, 2006